If I do not know how to do the settings to start using Google Workspace, does TS Cloud provide assistance?

Yes, whether it is a new domain purchase or DNS management service, TS Cloud has the service to assist you in getting you start using Google Workspace. There are also online classroom training courses that can help you to get started with Google Workspace easily.

More “Google Workspace New User” related FAQs

QAfter payment, when can I start to use Google Workspace?


You can start using Google Workspace within 3 days.

QWe do not need anything more than email. Can we buy just email function?


Google Workspace comes as a suite of cloud based tools and it cannot be broken up and sold individually. The suite comes with all other functions such as cloud drive, office productivity, calendar and video conference capabilities which are all designed to enhanced your productivity.

QIs domain name necessary for corporate mailbox?


Yes. You may include your company name in the domain name. It has to be registered, verified, and added to the Google Workspace console before use. Please contact our specialist if you need help in registering a domain.

QIf we don’t know how to use Google Workspace, what assistance do you provide?


If you would like to shorten self-learning time after implementation, you can also choose to purchase our Google Workspace Training Course.

QDoes Gmail support email blasting? What is the limit?


It is not recommended to do email blasting on Gmail. Instead, we would advise using Groups or distribution list in Google Workspace for mass mailing.
Business Edition has not restriction to group based mailing. The limit per day is 200 emails per accout. All editions are restricted to 500 users per email.
Please visit the following for more details

QWhat is Google Sites?


You can use Google Sites to build a corporate portal site for your business as the homepage or a place for teams to collaborate. You can easily drag files from Google Drive and arrange how you want the page to display without having to write a single line of code.

QWhat is the difference between G Suite Legacy free edition and paid version of G Suite? (G Suite Legacy is no longer available)


The G Suite Legacy free edition is a service that was offered by Google Apps for Your Domain in 2006. It differs from the paid version of G Suite in terms of storage, user limit and support services.

  G Suite Legacy Free Edition Paid Version of G Suite
Storage 15GB Starts from 30GB
Users Limit No limit of users in the first version, then reduction to 50, and now the number of users is limited to 10. Unlimited
Support Not provided 24/7 Technical Support
Remarks Service terminates on August 1, 2022 Stop selling on January 16, 2021

For more details, please refer to Required Actions for G Suite Legacy Free Edition Users Starting August 1, 2022.

QCan I try Google Workspace for free?


Google offers a 14-day free trial for which you can sign up from this page: https://gsuite.google.com/signup/basic/welcome. If you need any assistance with the configuration, you can refer to “Setup Business Gmail in 3 Steps!“. You can also contact us prior to your 14-day trial period ends to transfer your account to us and enjoy our services.

QI don’t have a domain yet. Can I register one from you?


The Google Workspace (formerly known as G Suite) fee is not included with a domain name. If you require one, you may contact us for the domain registration.

QAre there any requirements for the application of personal Gmail and Gmail for business?


A personal Gmail account can only be registered if you meet the minimum age requirement (at least 13 years old). For children under 13, parents can set up an account for their children through Family Link, which they can manage themselves once they reach the age of 13.

For the Google Workspace account for businesses, you must have a domain name before you register it. It should be a valid domain name (not an offensive or untrue brand name). If the company is newly established and does not have a domain yet, you can consider buying it from BigDomaint or GoDaddy.

QIs there a limit to the size of attachments on Gmail?


The maximum file size for Gmail attachments is 25 MB, while the maximum size of receiving files is 50 MB. If the size of the file exceeds 25 MB, Gmail will automatically add the file to Google Drive and create a shareable link that you can use to share the files with other users.

QHow much storage for Gmail?


A personal Gmail account has 15 GB of storage, while Google Workspace (Gmail for Business) has more, e.g. 30 GB per user for Business Starter, 1 TB per user for Business Standard and higher editions.

Storage is shared between Gmail and Google Drive. Cloud collaboration tools, such as Google Docs, Sheets, Slides, etc., do not count against your storage limit. Therefore, it is advisable to use the Office tools provided by Google to save storage space and work efficiently and collaboratively with your team without having to upgrade your Microsoft Office license.

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